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tv   [untitled]    April 29, 2014 11:30pm-12:01am PDT

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will have enough frequency and capacity on the t line, on the central be subway so we can efficiently get people in and out of the arena whether it's for concerts or basketball games? >> it's eight on a scale of 10. here's why. >> [inaudible] >> i think not only you mentioned the central subway. i think the central subway will make a big difference but the other things we can do is we're looking right now i think the key is to locate and move trains both more efficiently on the existing footprint and we're looking at what's called a tram way system for the service that would allow us to load trains and move them with some cross
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over strategically placed. in other words, i think one of the things to add capacity -- there are two ways. one is add more vehicles. the other is more efficiently move the trains in the existing space and i think having some kind of an advanced, if you will -- i'm not talking about star wars kind of thing. it's simple signal system that both identifies trains and moves them. allows us to place them in cross overs so you could bring three trains in at the same time and run them down typically against the current of traffic, those kinds of things. i think that will make a difference. what we're also doing and it's back to page four as i mentioned this incremental approach. we're looking at little things that we can do that will get us a minute or two here or there in terms of moving capacity. for example if you look at coming out of the sub way portal when you get to
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folsom and look at the traffic light and took the train across you might be able to save some time with those things. there are a number of things we're looking at to do those, so they're all worked out and laid out. when you begin to look at those things i think it will make a difference because obviously it's going to be -- you're not going to do it with single car trains the way we're operating now. i think one of the things i am anxious to see after a couple of months into the baseball season is how the second carrot kt trains during those hours how that's working out. how much help that is done? >> how about the idea of extending the e line down to dog patch? that would provide i would think additional capacity along this stretch of the t line, and also would give people a different option of taking
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transit. they can go the central subway route or take the e line up to say the ferry building and hop on bart. what do you think about that? >> well, i think we have in our budget that's been approved by the sfmta board the plan in summer of 2015 to start the e line. i think one thing we want to do -- that's why integrating the infrastructure because it's one thing -- i think -- we've got a history to some degree of not putting necessary flexibility into the system in order to for the most part cut costs, and i think if you're going to talk about the e line in that capacity you need to make sure that you have the ability to both move trains
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effectively. i mean even on 3rd street we would like to have a cross over, to allow us to turn trains north to south where we don't have it, so i think the design from an operation standpoint has to anticipate and give the system flexibility to handle the kind of growth that you're talking about. i think for the first time that's being actively discussed which is why i am optimistic we will end up with a system that will provide enough flexibility to meet increased demand. >> do you think we're going to see the e going down to dog patch? >> well, it certainly is a possibility. i don't have a crystal ball at this point but i think some of the scenarios we're looking at would -- it's certainly under review. >> i think it's a great idea. >> [inaudible]
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>> duly noted. just a couple of things to point out. continue to focus on the safety of the system. communications that i know has been something that we have all talked about before. a year ago we didn't use social media. now we're using it on a real time basis. we continue to refine it to upgrade all of our systems. the question had been asked about emergency notification and so this is pretty much what we do right now in terms of getting out information out through the control center and what we call the line management center when we have major disruptions, and i think we continue to make progress, but need to improve,
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and we're extending the hours for when we have people whose focus on using social media and outreach to the public, and we're upgrading our communications infrastructure as well, so this is something we have been focusing on. i think you all know and have supported which we both acknowledge and appreciate the gep and the growth of service which is we anticipate the first service increases hopefully in the fall. i mention the mission corridor earlier where we've used the signal priority system to reduce the travel time, and that's a number of other initiatives are planned in that area. again your point about earlier about ridership and the system growing, so we need to address
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the crowding, and really position ourselves to achieve our strategic goals to grow the service. just a moment on the ongoing challenges. number one i referred a couple times to running the percent, the schedule of service. i think we've got to get that number up. we're right now on the matrix between 95 and 96. it needs to be 98 and to do that we need more operators in the agency and they have increased the resources. continue to focus on rehabbing the system. we have as you pointed out a neglected system in a lot of the challenges result from things like having two subway signal systems that have to be maintained, all of those kinds of things. vehicles we're on track to upgrade and replace.
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security issues. we continue to have delays because of our operating environment and that encompasses a lot of things and again a big event in the fall is the beginning of the integration of the new control center which will start with the new radio system going onto some buses in september, so those are some of the challenges. the next steps to continuing improved service we have talked about most of these. i think what we're focusing on which is the basics to continue to improve the maintenance of rebuild the fleet, run the scheduled service. continuing to improve the supervision. we have done some things and had great cooperation from the work force in terms of changing their approach to managing the service and the system because we will always have delays and our ability to react to the delays
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is very important. again critical when we had back in october we had a long weekend -- i believe i actually heard from you a couple of times mr. chairman -- >> i would never do that. >> -- result of a problem with the train control system, and it extended basically from friday night into sunday afternoon while we first tried to diagnose and find the problem and some of that has to do with the two systems, but there's critical elements in the subway that have never been replaced that can cause extensive delays and we have a program in place to replace -- excuse me, to replace those key components and finally this is a big year for us. as you all know with the help and
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support of the mayor's task force and the recommendation to provide us with additional funding which will both sustain and then anchor the critical needs of a system like ours over a period of years, so this becomes critically important to the future, to our ability to handle -- not only provide the level of service and the reliability that people are expecting, but also to meet the growth needs, so this is something that we're excited about. and look forward to working with you to continue to make the case and demonstrate how effectively we will use any additional funds and improve the system. so with that we are to the report card i don't -- i think we provided paper copies
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for obvious reasons because i don't know how easy it would be to read that in that print, but that really concludes -- i appreciate the time -- my remarks and i would be happy to take any questions. >> thank you and thank you for noting the transportation task force work. it's been ongoing in the last year or so in terms of a potential capital bound for muni as well as a local vehicle license fee to restore the vlf to what it was before governor schwazenegger slashed it and debilitated the state budget. just a lot of funding for transit uses and it's pretty clear from your presentation that so many of muni challenges are really about under investment over many years in the system and i think the agency really is trying hard to reverse that, and it doesn't
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happen over night. i know it's challenging. there are ups and downs but i think there are some positive seeds being planted that will bear fruit over time and these measures for the november ballot are incredibly important. in terms of communications with riders i know you and i talked about this a few times. there are -- this is more of a subway issue than a bus issue. there are times in the subway when -- i don't know if it's central control or the station agents do a very good job at alerting riders that there is a problem. sometimes there's -- usually there's very, very little detail and i know sometimes you can't always estimate, but it seems to me that sometimes whether it's the operator announcing people on a train, or announcements to people waiting on the platform
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there is very, very little detail in terms of what is happening. is this likely to be a major problem or be resolved in two minutes? >> sometimes there is no announcement at all. i know i contacted you this morning. there was a large gap of service and zero announcements and then there is the issue of the twitter and mta website in terms of alerting riders to problems. i know the agency has tried to step that up, but for example when the unfortunate incident hoopd with the chinese -- new years parade for example major huge event in the city that completely shut down the subway. caused a lot of sort of transit havoc. the man that was unfortunately -- the homeless person that was run over by the
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train. there was -- i guess because the agency doesn't update twitter or the website on weekends there was no information provided to passengers and i am wondering what mta is doing to improve communications? this shouldn't be -- it shouldn't be as hard as it sometimes seems to be and i think can you take some of the sting out of problems just by timely alerts to people. >> we agree. i think there are some things. i mean i think of extending the hours. we've now placed public information officers in the line management center so they're able to generate real time information and they're also skilled, if you will or polished communicators, so we have been very lucky in the caliber of people we
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brought on is terrific so they can distill technical and confusing information and get it out and keep it out on a regular basis, so step one would be to expand their hours. step two is to continue to focus on making announcements, not placing the burden on the operators, but provide them better tools so that they know and the operators and the control center i think some of the things will from a technology standpoint will improve as we shift from antiquated radio system to a new one that will allow somebody to make announcements at multiple locations on a cross -- more than one at once so i think that is important and we're continuing to look at any other potential outlets. i think the
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arrangement with the station agents i think today when we looked at it there were annoucements some of the trains but if you're on the platform you wouldn't know that, and the station agents usually are called -- there's a process where they're called immediately. they're provided some information, but i think part of it is shaping continuing looking at the messages to try to give people an idea how long they're going to be waiting, and i think as you point out repetition. we have to update people. if they're going to be there for more than a couple of minutes we need to keep feeding information as to what is going on and what potential alternatives they have. >> and the weekend issue? >> weekends. i think we're looking at extending the hours and bringing on additional public information officers on the weekends. that becomes --
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and we're doing it right now because as we approach the season of spikes and special events we have a number of special events from beta breakers to pride week and outside lands as well as the usual parades and fest fals coming up so we are in fact a seven day a week 24 hour a day operation so we need to -- i think that we're locked in on this now and the improvements are coming and not fast enough for everyone but i think something will continue to be talking about but we expect to do better. >> okay. thank you and i really do appreciate. i know that it's challenging but i appreciate some of the improvements that have occurred and again as i said before some are seeds that
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will bear fruit in the future so thank you for that. supervisor cohen. >> thank you very much. just quickly because we're running out of time here i wanted to talk more about what supervisor wiener, the point he was driving home how important it is to communicate critical changes to transportation. and i just want to check in to see how we're doing on communicating these changes in other languages? >> i'm sorry? >> communicating these changes of service changes and major interruptions of service in other languages so we're ensuring that we're communicating in a very smooth fashion, not only sending out tweets we're sending out -- using the social media component but in various languages. language access is important in the southeastern part of the city and other parts of the city and i just want to make sure we're addressing that. >> okay. we're trying to
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attack it. you know the social media we're trying to extend the hours of the people that work there, the public information officers to include nights and weekends. it's something that's been important. second we were looking at the platform signage to make sure they're upgrades and working. we are reminding operators on the vehicles, not just on announcements, because like with anything else we need to give the operators more training and we have planned and how to make announcements, but also the destination sign, or what you see on the front of the rail car. we need to make sure that's set properly because ironically when we're talk going one of the maintenance failings in the campaigns there's a thing called a thumb wheel which was something we placed on all of the lrvs this year which
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contributed if the thumb wheel isn't set properly because it's not set properly or there say mechanical problem the communication gets gar belled as well so we are looking at it pretty much top to bottom and it's important to review each of the incidents as we have them such as the one that was referred to as on the -- not only the day of the chinese parade but the exact time of the kick off of the parade so looking at better communications and emergencies as well as on a day to day day-to-day basis, so i think it's a work in progress and we appreciate the feedback and recognize it's a challenge for everybody. >> great. thank you. supervisor kim. >> just to kind of add to the
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comments about the announcements and all of that. i mean the feedback they hear all the time is that people just want clarity in terms of what is going on, what is delaying the train so they can make a reasonable decision u how long the wait is. when you hear there is a delay and you're under ground and could be short or longer and i think because sometimes i know there is sensitivity around information like that when there is a fatality involved and we want to be careful about the news that we share but i think being honest and clear from the get go creates less confusion because what i heard from folks in the train stations that day there was a lot of stampeding in and out and nobody knew what was going on in the stations so i don't know what we can do to improve the clarity of the announcements so people are able to make the right decisions for their transportation home. >> great. thank you very much. i appreciate it.
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>> okay. thank you. >> we will now open up item three for public comment. i have one public comment card. francisco decosta who i do not see in the room. is there any public comment on item number three? seeing none public comment is closed. [gavel] . colleagues thank you for allowing us to take the time today. i think this was a helpful hearing and with that i entertain a motion to continue item three to the call of the chair. >> so moved. >> okay. we will take that without objection. madam clerk can you call item four? >> item four is a resolution for "rescue row" for alabama street and 15th and 16th streets. >> supervisor campos is the author of item four. he is not here. i don't know if his aide will be here. i will just speak for this. i think this is -- actually i will add my name as a cosponsor. i think this is
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terrific. we in san francisco it's just really unbelievable how many amazing organizations we have, both governmental and nonprofit, just absolutely dedicated to animal welfare. and it's just shows the passion of this and compassion of this city, so i think this is a terrific proposal. i am fully supportive and hopefully supervisor campos can be happy with my opening remarks so supervisor kim. >> thank you. i am happy to add my name as a cosponsor. this portion of the area used to be district 6 and i took a tour of the area and this is an area where we have many organizations serving and protecting animals so i think this is a great honorary name change.
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>> okay. so with that we will open it up to public comment. >> i am here today to thank you. i patty stanton and a board member with a dog rescue and one of the four agencies on alabama street. we are headquartered in one of the san francisco sfspca and they're next door and down the street is the shelter, acc, and we have been working together from a year and a half to get more animals adopted so thank you so much for having this deem come true and naming the street "rescue row" and we i think it will bring more to the area and first in the nation and we are happy about it. thank you very much. >> thank you very much. supervisor campos' office. >> hi. i am carolyn. >> we rifted a little bit. >>i was watching -- sorry. i
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am running late. >> it's quite all right. >> as you know the resolution before you today to add the honorary name of "rescue row" to alabama street between 15th and 16th streets in recognition much the groups on the block and sf animal care and control. these organizations work to improvelet lives of animals in need. they provide the care that makes the difference between nurturing and health and a loving home and generally improving the life for animals and their companions. this title honors the agencies and their efforts and recognizes the valuable contributions that the organizations make in san francisco and the city as a whole so we're requesting that you support this resolution and i would also like to give a special thank you to patty for
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all of her work on this and her work helping animals and working on this resolution. >> thank you very much. okay. is there any additional public comment on item number four? seeing none public comment is closed. [gavel] . okay colleagues could i have a motion to forward item four to the full -- oh there are amendments. i'm sorry. that is correct. the amendment -- there's an amendment to the name and striking the second resolve clause. okay. and i presume they're not are substantive. >> [inaudible] >> okay. these amendments have been proposed -- >> [inaudible] >> okay. take that without objection. could i get a motion to move to the full board? >> so moved.
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>> madam clerk is there any further business before the committee? >> there is no future business. >> then we are adjourned. thank you. [gavel] i'm nicole and lindsey, i like the fresh air. when we sign up, it's always so gratifying. we want to be here. so i'm very excite ied to be here today.
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>> your volunteerism is appreciated most definitely. >> last year we were able to do 6,000 hours volunteering. without that we can't survive. volunteering is really important because we can't do this. it's important to understand and a concept of learning how to take care of this park. we have almost a 160 acres in the district 10 area. >> it's fun to come out here. >> we have a park. it's better to take some of the stuff off
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the fences so people can look at the park. >> the street, every time, our friends. >> i think everybody should give back. we are very fortunate. we are successful with the company and it's time to give back. it's a great place for us. the weather is nice. no rain. beautiful san francisco. >> it's a great way to be able to have fun and give back and walk away with a great feeling. for more opportunities we have volunteering every single day of the week. get in touch with the parks and recreation center
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so come i'll call this meeting order of the atom for thursday, march 13, 2014. call the roll please madam secretary >> i'll note that director lee is sitting in and with that director lee. director metcalf director reiskin director harper director harper you have a quorum >> thank you very much and the first item on the agenda is communication none. >> non